Overview

These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the terms outlined below.

We operate as an online retailer offering vape and disposable vape products to customers across Australia.

Eligibility

By using this website, you confirm that you are of legal age required in your region to purchase vaping products. It is your responsibility to ensure compliance with local laws and regulations before placing an order.

Products

All products listed on our website are subject to availability. We offer a range of disposable vape and e-cigarette products, and availability may vary depending on stock location (Australia warehouse or international warehouse).

We reserve the right to modify or discontinue any product without prior notice.

Orders

Once an order is placed, you will receive an order confirmation email. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, payment issues, or stock limitations.

Orders that have already been shipped cannot be modified or cancelled.

Pricing & Payments

All prices are listed in the currency shown at checkout and are subject to change without notice.

Payments are securely processed via Stripe, supporting credit cards, debit cards, Apple Pay, and Google Pay.

We do not store any payment information on our systems.

Shipping

We ship orders across Australia using Australia Post for local fulfillment and international logistics services for overseas stock.

Delivery times vary depending on shipping method and location. Tracking information is provided for all shipped orders.

Returns & Refunds

Due to the nature of disposable vape products, we do not accept returns or exchanges once an order has been shipped.

Refunds are only available for orders that have not yet been dispatched. If a product is faulty or incorrect, we may offer a replacement at our discretion.

Limitation of Liability

We are not responsible for delays, losses, or damages caused by shipping carriers, customs clearance, or external factors beyond our control.

We do not guarantee uninterrupted access to our website or services.

Privacy

We respect your privacy and handle your personal information in accordance with applicable privacy laws. Payment data is securely processed through third-party providers and is not stored by us.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms of Service, you can contact us:

📧 support@vapesunset.com